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Keley Consulting - Multi-channel strategy, CRM, Internet. |
Keley Consulting is a boutique management consulting firm specialized in multichannel CRM : - Internet, contact center, mobile, click and mortar.
Typical assignments include : - Business plan building,
- innovation management,
- strategy design,
- business process re-engineering,
- performance improvement.
Our project managers have a senior experience with a double background : - experience in major consulting firms,
- experience at management level within blue ship firms.
We offer innovative solutions, with a realistic point of view, based on a thorough expertise in our field. | 
Our approach : Some key principles Start from market fundamentals : - Analyze : market structure and evolution, purchasing process, consumers' attitudes and motivations…
Get insights from the field :
- Interview with local managers and with main targets
Adopt a creative approach :
- Help you to identify and develop your ideas, using creative workshops
- Use benchmarks to gather best practices from other industries
Integrate Internet within an multichannel strategy.
Build a realistic road map based on operational experience
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